Last updated: January 2026 | Please read this policy carefully — it provides a full explanation of how your personal data is collected, used, and protected.
When you register an account with betting app, we collect your name, mobile number, date of birth, and national ID or passport number. This information is required for identity verification (KYC) and age confirmation. If you contact our support team, a record of that conversation may also be retained.
Technical information — including your device type, operating system, browser type, IP address, and time spent on each page — is collected automatically. For transactions made via bKash, Nagad, or Rocket, the payment reference number and amount (BDT) are recorded. Your mobile banking PIN or password is never stored on our servers under any circumstances.
| Data Type | Purpose of Data Collection | Retention Period |
|---|---|---|
| Name, Mobile Number, Date of Birth | Identity Verification & Account Management | For the lifetime of the account |
| Payment Reference & BDT Amount | Transaction Verification & Dispute Resolution | Minimum 5 Years |
| Device & Browser Information | Security Monitoring & Fraud Prevention | 12 Months |
| Usage History & Logs | Service Improvement & Personalized Experience | 6 Months |
Collected data is used for three primary purposes: first, to keep your account secure and prevent unauthorized access; second, to process deposits and withdrawals smoothly and ensure transaction accuracy; and third, to analyze your preferences and usage patterns in order to improve the platform's services.
Betting app never sells your personal data or shares it with third parties for advertising purposes. Your information is not disclosed externally except as required by applicable law or a regulatory authority. Our systems collect only the minimum data necessary — no excessive or irrelevant information is requested. Every instance of data collection has a clear legal basis, which is set out in this policy.
Cookies on the betting app platform are used primarily to keep your login session active and to remember your preferred language and settings. Cookies are small text files stored in your browser that make your next visit smoother and more convenient. Core platform functionality may be affected without essential cookies enabled.
Analytical cookies help us understand which pages are most visited and where improvements are needed — this data is fully anonymized and cannot be used to identify any individual. You can disable cookies through your browser settings, though doing so may limit some platform features. We do not use any third-party advertising or tracking cookies.
All your personal data is stored on secure servers protected by encryption technology. SSL protocol is used during data transmission, preventing the information from being readable by outside parties. Our security team monitors systems on a regular basis, and immediate action is taken upon detection of any unusual activity.
Retention periods depend on the type of data and applicable legal requirements. Financial transaction records are kept for the period required under Bangladeshi law. Even after an account is closed, certain data may be retained for legal compliance purposes — always kept to the minimum necessary and stored securely. Only authorized personnel within our team have access to personal data.
Betting app does not generally share your personal information with third parties. However, limited transaction data must be shared with authorized mobile banking providers — such as bKash, Nagad, or Rocket — solely to process payments, as this is essential for completing financial transactions. These providers operate under their own privacy policies.
Information may be disclosed in response to a court order, directive from a regulatory authority, or a lawful request from law enforcement. In such cases, we operate strictly within legal boundaries and provide only the specific information requested. Where third-party game providers are integrated into our platform, only the technical data necessary for the connection is shared — no personal information.
Every user has certain fundamental rights over their personal data. You may contact our support team at any time to request a copy of the information we hold about you. If any details are incorrect, you can submit a correction request and we will address it as promptly as possible.
In certain circumstances you may request that your data be deleted; however, where legal obligations apply, immediate deletion of all data may not be possible. betting app reserves the right to update this Privacy Policy, and any significant changes will be communicated via your registered mobile number or through the platform. Continued use of the platform after a policy update constitutes acceptance of the revised terms. Contact us at: privacy@bettingapp.biz
If you have any questions about our Privacy Policy, visit our FAQ page — or register now to start your secure experience.